This online workshop runs from 10:30 am - 12:00 pm AEST* via Zoom
* AEST is Australian Eastern Standard Time
This 90-minute webinar takes a practical look at the key legal and operational issues food businesses face when selling online. We’ll walk through what you need to know to navigate regulatory requirements, build an effective e-commerce offering, and manage risk at every stage of the online sales journey.
We’ll also cover the important things to think about when setting up or scaling your online presence - from compliance and digital labelling, to how you present product information, and the realities of sourcing, handling and delivering food products.
Who should attend:
This session is designed for food manufacturers, brand owners, in-house legal teams and advisers who are already selling food online, working with delivery or fulfilment partners, selling through online marketplaces, or considering moving into e-commerce.
What we'll cover:
An overview of the regulatory landscape, key trends shaping food e-commerce, changing consumer buying behaviours, and where the biggest opportunities and risks sit.
Understanding the compliance responsibilities of brands, retailers and marketplace operators, recent ACCC enforcement activity, and practical steps to manage product information and claims across multiple sales channels.
What to consider when launching an online offering or moving an existing brand into digital channels
How digital labels, QR codes and connected packaging can be used to provide additional product information, emerging regulatory developments in Australia and New Zealand, and practical approaches to maintaining accurate and compliant digital content
Examples and tips to help you promote products effectively while minimising legal risk.
Your ongoing responsibilities once a product is sold - including delivery, handling, recalls, consumer complaints and consumer protection obligations.
Numbers are limited to ensure an interactive experience.
Price is per person.
If you are Interested in running this course exclusively for your team. Contact us on 03 9606 0022 or education@foodlegal.com.au
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